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National Repository of Grey Literature 1 records found  Search took 0.00 seconds. 
Analysis of services in selected guesthouse in region Liberec and concept of it's future development
 ROZYCKI, Josef
To create this work, the author chose guesthouse Daro in Liberec because of a family relationship with the owner of this guesthouse and the opportunity to help improvement of guesthouse services. Improvements should serve to get more satisfied customers. At first the author studied literature to obtain information for the development work, such as information about tourism, services and marketing. It was further necessary to characterize tourism in the region Liberec. To find out which service upgrade or expand, there was collected information directly from customers via questionnaire. The questionnaires revealed that customers cannot use the pool on the guesthouse ground. On the basis survey results author developed a new business plan about pool enclosure. This extension serves to enable customers to use the pool even in bad weather.
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